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Sarah Chen

Sarah Chen

@sarahchen

San Francisco, CA

Product Designer & UX Researcher

Passionate about creating user-centered designs that solve real problems. Love working on products that make a difference.

5
Challenges
4
Solved
1
Part of

Links & profiles

Elsewhere on the web.

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Focus areas

Most common themes in their work.

UXProduct StrategyUser ResearchDesign Systems

Tools & technologies

Frequently used in their work.

FigmaUserTestingMixpanelHotjarStorybookReactFigma PluginsDovetail

Highlights

Notable signals from recent activity.

  • Top focus · UXMost logged category
  • Latest · Redesigned mobile app, increased 30-day retention by 25%2 months ago

Skill overview

Activity-weighted mix across challenges.

UX80%
Product Strategy80%
User Research40%
Design Systems40%

Actions

5 · 5

Recent challenges

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Solved2 months ago

Redesigned onboarding flow, increased conversion by 34%

Redesigned the user onboarding experience using research insights, reducing drop-off from 45% to 18% and increasing trial-to-paid conversion.

Result: Lesson: User research before design saves time and increases impact.

Focus

UXUser Research+1

Tool/Tech

Figma, UserTesting, Mixpanel +1

Proof

Solved2 months ago

Built design system scaling team from 3 to 15 designers

Created a comprehensive design system with 50+ components, documentation, and Figma plugins, enabling consistent design across 5 product teams.

Result: Design systems are investments that compound over time.

Focus

Design SystemsUI+1

Tool/Tech

Figma, Storybook, React +1

Proof

Solved2 months ago

User research identified key feature that drove 2x engagement

Led discovery research that uncovered a critical user need, leading to a new feature that doubled weekly active users within 3 months.

Result: Research isn't just about insights—it's about actionable outcomes.

Focus

User ResearchProduct Strategy+1

Tool/Tech

Dovetail, Figma, Maze +1

Proof

Solved2 months ago

Improved accessibility to WCAG 2.1 AA compliance

Led accessibility audit and remediation effort, achieving WCAG 2.1 AA compliance across the product and training the design team.

Result: Accessibility isn't optional—it's fundamental to good design.

Focus

AccessibilityUX+1

Tool/Tech

axe DevTools, WAVE, Figma +1

Proof

Collab2 months ago

Redesigned mobile app, increased 30-day retention by 25%

Collaborated with product and engineering teams to redesign the mobile app experience, focusing on core user flows and reducing cognitive load.

Result: Mobile design requires different thinking, not just smaller screens.

Focus

Mobile DesignUX+1

Tool/Tech

Figma, Principle, UserTesting +1

Proof